Funai Service
Authorized Service Center for Neato Robotics!

Is your Neato robotic vacuum out of warranty?

Does your Neato robot vacuum need maintenance?

Funai service can help. We are a Neato Certified Repair Center.

How it works!

Supported Models

Funai is authorized to service all Neato robot models. Not sure if we support your model. Check out our list.


Once your item is received, Funai will perform a full inspection on your Neato. We would start out with diagnostics, check internal parts, confirm what will need to be done to get your Neato back up and running. Funai is no novice when it comes to maintenance and we guarantee our service 100%.

Shipping Options

Funai offers a few options to have your product returned to us for USA only. For Canada we require you to ship your Neato to us.

  • We offer flat rate rate shipping.
    • After checkout, within 24-48 hours we will send a pre-paid, insured FedEx shipping label.
    • Use this label to ship your robot to our Groveport, OH center.
  • No shipping box? For a additional fee we will send you a certified box with pre-paid label within 24-48 hours after checkout.
  • You can also choose to pack and ship using your own materials and shipping method.
    • After checkout, Funai will contact you advising our shipping address and will wait for your return.


Our goal is to give you the best possible service at a great value. Please refer to price list below for details.


After we run our inspection, Funai will contact you to discuss your total repair fee (Minor or Major). You can accept to continue or may cancel. Keep in mind; the initial fees will be applied towards the total at the end. Whatever you decide we will make sure you are satisfied.


Funai is a Neato Authorized repair facility. Our repairs carry a 90 days warranty for both parts and labor.



Acceptable payment types USD only.

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